VFMC Client Bill of Rights
When you purchase a funeral or cremation arrangement at the time of need or by pre-planning you have a right to:
- The highest level of ethical standards, integrity and quality of care.
- Presentation of a General Price List.
- Prompt and courteous response to inquiries and questions.
- Presentation of all final arrangement options including memorialization services & merchandise.
- A comprehensive explanation of prices.
- Pre-need Discount on services and related merchandise.
- A 100% service satisfaction guarantee.
- The signed certification that all Exclusive VFMC Providers are committed to upholding the highest level of ethical standards and integrity while providing affordable, caring professional service exceeding member expectation.
